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Do your products speak for themselves?
Whether your product or service is simple or complicated, you need solid documentation to help your customer select and use your product. Good technical documentation will help accelerate your selling process, lower your cost to sell, create opportunities for market growth, help decrease liability and lessen support costs. It is an integral part of your product offering and customer communications. It directly affects customer satisfaction.
We provide pre-sale technical documentation such as catalogs, data sheets and web-based interactive catalogs so your customer will understand your product's options, see how your product can help solve their problems, and then make an informed choice. We provide post-sale documentation to help your customer install, program and/or operate your product. This documentation ranges from simple installation instructions to large user manuals and software-based help files. This is an important step in your sales cycle. Your next sale may hinge on the experience your customer has when trying to use your product.
M45 boasts a team of five professional technical writers who have years of experience in documenting hardware and software, business writing, internal processes and instructional design, for regional and global audiences, in traditional publications and state-of-the art media, ready to jump in at any point in your project.
Call M45 at 815-232-2121 to discuss your communications needs.
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Super Bowl Advertising Trivia!
The Super Bowl is arguably the most-watched program in TV history, claiming 138.9 million viewers last year. And as is probably obvious when watching, it's not just the Super Bowl of football—it's also the Super Bowl of advertising. Take our Star Lite quiz to see how you rate as a Super Bowl Ad Expert—if you don't score high, at least you'll have plenty of good trivia to share if there does happen to be a slow moment in the game! Go Panthers! Go Patriots!
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